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Complaint Process

Complaints or grievances against a podiatrist must be sent in writing to the Kentucky Board of Podiatry.  The address is located on the "Contact Us" page. Please include as much detail as possible and any supplementary material supporting your complaint.  The complaint process will begin as soon as the board receives your written complaint.  To see a brief description of the process, scroll down to the next section.  To see the actual regulation (210:KAR 25:051) click on the following link:

KY Regulation to File a Complaint

Brief Summary of the Complaint Process

A complaint may be made by the board or any person against the holder of a license by sending a written complaint to the Board of Podiatry.  Any complaint or charge filed with the board shall be forwarded to the licensee involved and the licensee shall be given twenty (20) days to resolve the problem or to make a reply to the complaint.

Upon the receipt of a complaint and following the expiration of the twenty (20) days the board or its appointed committee may cause an investigation to be made by an individual board member, by any investigation committee, or by any agent or representative appointed by the board.

Upon completion of the investigation or after the expiration of the twenty (20) day period the board may begin formal adjudicatory proceedings in accordance with the following procedure:

(1) If it is determined that the facts alleged in the complaint or obtained from the investigation constitute grounds for disciplinary action against a licensee, a hearing shall be scheduled before the board on these allegations.

(2) The notice of hearing shall be issued by the chairman of the board and shall state the time, date, and place of the hearing; the legal authority under which the hearing is to be held; the statutes or administrative regulations involved; and a short and plain statement of the complaint or charges which are being preferred and the remedy which is being sought.  The notice shall be served by certified mail to the last known address of the party or parties not less than twenty (20) days before the date of the hearing.

(3) In any contested case, the parties to the proceeding shall have the right to appear personally at the hearing, to be represented by counsel, to cross-examine witnesses appearing against them, and to produce witnesses on their own behalf. When a party has appeared by an attorney, or otherwise designated an attorney as his representative, all communications, notices, orders, or other correspondence shall be served on such attorney; service on the attorney shall be considered as service on the party and the board shall be notified of any change in such attorney by the party.